B & L Formal Wear, LLC
Store Policy & Terms - Legal & Binding Sales Terms & Buyer Agreement
The use of websites owned and operated by B & L Formal Wear, LLC (dba Haoling
Creations or NC Prom Bridal, herein after referred to as “we” or “us”) are governed by the
policies, terms and conditions set forth below. You the customer are referred to herein as
“you”, “user”, or “the customer”. Your use of this site, viewing, or any other B & L Formal
Wear, LLC web sites, placement of order, subscription to any of our sources or any other
indicates your acceptance of all of our stores sales terms, policies, terms and conditions. By
ordering, purchasing or other from us you expressly agree to the Conditions, Policies, Sales
Terms and Other Agreements as set forth on this page and other pages. Therefore, please
check these terms and conditions carefully each time you place an order with, or accept
delivery of any goods from B & L Formal Wear, LLC. This is a Legal & Binding Sales
Agreement for our Web Sites. If you have any questions or reservations about this
agreement, please resolve them before ordering, for by ordering, you agree to forego any
such questions or reservations.
The following Terms of Use ("Terms"), Sales Terms, Policies, Agreements, Use and other
may be updated or revised by B & L Formal Wear, LLC from time to time. B & L Formal
Wear, LLC may not provide notice of materially significant changes or other changes to the
Sales Terms, Return Policies, Agreements or other on any of its web site(s). Should you
object to any sales term, sales policy, agreements or any other condition of these Sales
Terms, Return Policies, & or any other Conditions, any policies, or any subsequent
modifications thereto or become dissatisfied with B & L Formal Wear, LLC in any way or form,
your only recourse is to immediately discontinue use of B & L Formal Wear, LLC. You still
agree to be held personally liable, responsible and accountable for any monies owed, debts,
interest and all collection costs.
1.1 Payment
Payment by verified US Credit Cards with matching addresses verification through our
authorization center (USA Sales Only). Card Holders Billing Addresses are verified via secure
online merchant gateway. Please note that checking the card holders billing address is one
of the only ways to check for fraud! Not providing the proper billing address will suspend
processing of your order. To avoid delay, please check your billing address. If you do not
know where you receive your credit card statements please call the phone number on the
back of your credit card. You will have to order with a credit card that provides actual
address verification (AVS). Due to the high rate of on line fraud, No Virtual Credit Cards, and
No International Credit Cards will be accepted. No Exceptions. We use the latest secure
online verification process and do not call banks due to the extended wait time.
1.2 Fraud Policy: Credit Card Payment methods; All the Information you provide must match
the valid credit card account records as provided by the issuing bank. You must be the
actual listed holder, provide full name, full address and the phone number actually listed with
the bank. Providing false information constitutes fraud and will not be tolerated and you will
not be refunded on any occasion for any matter. Fraudulent behavior will be aggressively
prosecuted by us & authorities to the fullest extent of the law.
2.1 YOU AND YOUR CREDIT CARD:
All orders are processed in the order they are received based on the correct information
provided and our ability to verify the information with the issuing bank. It is the sole
responsibility of the customer to provide B & L Formal Wear, LLC with accurate ordering
information. Please verify with your bank prior to placing your order that you have sufficient
available credit and that all information provided is true and correct. When your credit or
debit card order is declined (for any reason) this delays processing orders with proper credit
and order information. Please keep in mind that a considerable amount of time has already
been spent to verify, process, and package your order.
2.2 Secure Online Checkout: Please follow the easy checkout instructions on the checkout
pages. We are not responsible for any customer checkout errors.
2.3 Please know what you are ordering. If you do not know what you are buying please
contact us first for help or information. We do not offer a "try it and return it" policy. We will
exchange a clothing item if it is the wrong size and the returned item is in fully resellable
condition as new. Please note all products, especially sale items, discounted items or
discontinued products can not be returned, exchanged or replaced, and all sales are final.
When you place an order with us, orders are processed in real time and you cannot cancel
the order.
2.4 Changes to Orders Changes or cancellations or orders must be made before an item is
shipped. Once an order is shipped, you the customer are responsible for shipping costs.
Do not open the box and refuse receipt if possible to protect your rights for exchange. Be
sure to watch the quantity of your items.
2.5 Order Verification: Please Note: We will, on some orders, ask you to fax and or e-mail a
front & back copy of your credit card, valid ID, and signed copy of your order confirmation.
We will examine the documents and information to determine validity. Failure to comply will
void your order.
2.6 Order acknowledgment/email confirmation is not a contract and does not constitute an
acceptance of your order, but only a record of your offer to purchase a particular item at a
particular price. After you place an order, B & L Formal Wear, LLC may be obliged to limit
your order. By placing your order, you agree to accept all terms and conditions set forth
anywhere on this site, including B & L Formal Wear, LLC terms and conditions of sale.
B & L Formal Wear, LLC reserves the right to accept, refuse, or limit your order for any
reason, including, but not limited to, credit review, the unavailability of a product or errors in
the prices and product descriptions posted on our web site(s). In such case, we will contact
you and you have the option to cancel the order without any cost to you.
2.7 Sales Tax: North Carolina Residents: As required by the state Law, 6.75% sales tax will
be added to your order if you live in North Carolina. You are responsible for reporting and
paying appropriate sales tax in your state.
2.8 Product Availability: Many products are in stock. Some orders that are shipped from the
manufacturers across the country may require longer for the item to ship. We may also ship
the orders with multiple items from different locations, so it is possible you will get the items
on different days and in more than 1 package. Please allow more time for all personalized
items as they need to be special ordered, created and shipped, and can take extra time.
When these orders are split to reach you in time for your event, you will be charged
appropriate shipping charges for each shipment.
3.1 Contacting Us: Contacting us by email or telephone is the most reliable way of contact.
You can reach us at 1-704-735-0555 during our office hours which are 9:00am to 5:00pm
Eastern Time from Tuesday to Friday, and 9:00 am to 1:00pm Eastern Time on Saturday.
Please have your order number available to expedite the process.
3.2 Contacting You: We use email and telephone as our primary source to contact
customers, we email all order confirmations, invoices, shipping and tracking information to
the customer. Please note that it is important you give us the proper phone number, email
address information, have us on an approved email sender list (or "white list") to receive
emails, use virus protection, have room in your email box to receive new emails ( be sure to
check your SPAM Box or Bulk Box too!). Please be sure to type in your phone number
correctly. We cannot be responsible for your errors or mistakes. If we try to contact you
multiple times and cannot reach you because the phone number or email address you gave
us is incorrect, we are not responsible for getting the items to you by the required date. We
will only contact you if there is a question about a particular item, or a concern about the
timeline.
SALES TERMS / AGREEMENT / CONDITIONS OF USE FOR OUR WEBSITES & ORDERING
AGREEMENTS
4.1 You and B & L Formal Wear, LLC agree that the following terms and conditions are the
exclusive terms governing the sales transaction between Customer and B & L Formal Wear,
LLC. Any attempt to alter, supplement, modify or amend these terms and conditions by the
Customer will be considered a material alteration of this agreement (breach of contract) and,
therefore, are null and void. In addition, these terms and conditions are subject to change at
any time, without prior written notice. Therefore, please check these terms and conditions
carefully each time you place an order with or accept delivery of any goods from any website
that is operated by B & L Formal Wear, LLC.
Any person(s) that does order or purchase any items from any of B & L Formal Wear, LLC
web site(s) or by fax, verbally or telephone agrees to the stores policies, conditions, terms of
sale & other as set forth on our web pages. All sales are final unless stated otherwise. Buyer
agrees and understands that he/she is entering in to a legally binding sale.
You agree you will not use our name B & L Formal Wear, LLC or any of its names, web sites
names or any others associated name for any and all use. This includes forums, bulletin
boards, papers and all other places. Use of our name may subject you to legal actions.
By submitting any order to B & L Formal Wear, LLC (or using any of its web sites), you
acknowledge that you are the authorized credit card holder, have read & understand our
sales terms & policies and agree to be bound by these conditions of sale. You agree that all
information you provide to B & L Formal Wear, LLC will be accurate complete, truthful and
current.. Violators may be subject to legal actions, collections, attorneys and or other for non-
payment issues, or any other matters.
B & L Formal Wear, LLC is not responsible for any damage done to the product(s) after
leaving our warehouse. We put all items through an inspection process before packaging,
and comply with standard packing techniques to insure a safe delivery. Sometimes,
packages are damaged in the shipment, and are the responsibility of the delivery service.
Any and all disputes regarding damaged items should be expressed to B & L Formal Wear,
LLC immediately upon delivery. If a Customer has disposed of the original packaging of the
item(s) B & L Formal Wear, LLC will not be able to file a complaint with the delivery service.
While as shipping contractor, we will initiate a claim with the shipping company, you are
encouraged to follow up with the shipping company. We will not issue refunds or exchanges
on pending or rejected shipping damage claims.
B & L Formal Wear, LLC will not be held liable for any lost or stolen items when the customer
has chosen a no signature ship method. All insured shipments are insured through the
shipping carrier, you must contact them for any claim. There will be no shipping or order
refunds on any order. B & L Formal Wear, LLC is not responsible for any shipment time or
delay. You agree that any shipping problems including but not limited to; non-delivery,
delays, late delivery, wrong delivery, unclaimed, error and all other delivery issues will be the
liability of the shipping carrier and not B & L Formal Wear, LLC. You further agree you will
not attempt to stop payment to B & L Formal Wear, LLC because of any shipping problem,
incident, delay, non-delivery or any other delivery issue.
We use a secure server with the highest level of security for all transactions for your security.
We are not liable for any secure server errors, hacking or any other computer security fault
event that may occur.
Non-Payment, Reversal of Charge Backs, Credit Card Charge Backs, disputes or other
reverse or no payment method may be Treated as Fraud, Reported to Authorities and may
be sent to a Collections, Attorneys and Credit Bureau's. You will also be liable for all incurred
costs involved with collecting any payments or balances due.
4.2 Inaccuracy Disclaimer
From time to time there may be ads pictures, images, prices, pricing or other information on
B & L Formal Wear, LLC web sites that may contain typographical errors, inaccuracies, or
omissions that may relate to product descriptions, compatibility, pricing, availability or other.
We reserve the right to correct any errors, inaccuracies or omissions and to change or
update information on the websites at any time without prior notice (including after you have
submitted your order). We do our best to keep product information accurate, correct &
updated, and will not be held responsible for errors, losses or any other issues regarding our
website's services or products. If such a correction involves an item you ordered, you have
the right to cancel the order or return the item within three days or your receipt of said item,
providing it is in fully retail resalable condition as new.
4.3 Pricing
Pricing is subject to change at any given time without prior notice and you agree to this.
There is no price guarantee, no price matching, pricing may change daily due to the market
and deals we may or may not receive. Although we do our best to maintain accurate pricing,
we withhold the right to change pricing at any time without notice and will not be held
responsible for errors or compatibility regarding our web sites. We are not responsible for
pricing errors or errors in product descriptions. All prices quoted at checkout may be
exclusive of taxes, shipping and handling charges or other additional charges. Prices and
product availabilities are subject to change without notice. Specials and promotions may be
limited to stock on hand. We are not responsible for typographical errors on pricing
information. B & L Formal Wear, LLC reserves the right to refuse or cancel any order placed
on incorrectly priced products. Pricing and specials are constantly changing and we reserve
the right to cancel sales or your order if a pricing error or non-updated price increase was
discovered. Although we do our best to maintain accurate pricing, we withhold the right to
change pricing at any time without notice and will not be held responsible for errors or
compatibility regarding our web sites. You must agree with our terms when you order.
4.4 Possibility Of Additional Credit Card Charges
If necessary, The Customer / Buyer authorizes B & L Formal Wear, LLC to add additional
charges or new charges to their credit card to process your order or to collect unpaid debts,
interest, collection costs, attorneys fee's or any other reason such as: 25% Restocking fee
on exchanges, additional charges for refusals, additional charges for non-deliverable for any
reason, additional charges for upgrading the shipping method.
4.5 Cancellation or Refusal of Placed Orders.
Cancellation of orders may be charged a $10.00 office handling fee only if caught & at our
discretion before being processed and shipping/handling fee will not be refunded (additional
return shipping fee's may be applied for returns, refusals or other reasons). There is no
guarantee that we can cancel your order because they are processed in real time and are
often processed within an hour of placing the order. Authorizations from us are required for
all cancellations. This is due to the amount of work involved and a fee(s) charged by the
merchant gateway, credit card Company’s & others. If you fail to obtain a return authorization
by speaking directly to one of our customer service representatives, you are responsible for
any and all fees incurred.
4.6 All Refused, Unclaimed, Re-directed, non-deliverable orders for any reason or no reason
and all other unauthorized returned packages, unclaimed, return to sender may incur
relevant handling fees. No Refunds or exchanges, especially for custom ordered items,
policy includes a refusal of any order, cancellation of order, unclaimed, non-deliverable, re-
directed, any type of non-acceptance of delivery, not home to accept delivery, moved
address, package shipped back to us or any other reason not listed, for any order that has
been placed. You will not be refunded or credited back in any manner. Please try to avoid
this issue by being prepared to accept delivery of the order you placed or not changing your
mind after you ordered, this is your responsibility. By submitting your order you are entering
a legal and binding agreement to a sale by our terms.
4.7 Taxes / Customs Charges: Unless otherwise applicable, we sell only to dwellings within
the U.S. and Canada. All Canadian customers are responsible for any shipping, tax or
customs fees that might be applicable. By placing an order with B & L Formal Wear, LLC,
you agree to these terms. Any packages that are refused due to the inability to pay
customs/duty fees will not be reshipped or refunded.
4.8 Links: Certain hyperlinks on our websites may take you to another website; we are not
liable for their content or any other issue. All Trademarks belong to their respective owners.
Links to other sites do not necessarily imply any endorsement or affiliation between this Site
and the link targets. Please use them as you do on any unknown hyperlink.
4.8 Termination
This Agreement is effective unless and until terminated by B & L Formal Wear, LLC. You
may terminate this Agreement at any time by breaching this agreement and being held liable
for such actions. B & L Formal Wear, LLC also may terminate this Agreement at any time and
may do so immediately without notice, and accordingly deny you access to the Site(s), if in B
& L Formal Wear, LLC's sole discretion you fail to comply with any term or provision of this
Agreement. Upon any termination of this Agreement by either you or B & L Formal Wear,
LLC, you will reverse any charge backs or disputes ASAP, make full payment to us, return
products as only authorized. If you terminate this agreement you may be in breach of
contract and may be liable as such. You still agree to be held personally liable & responsible
and accountable for any monies owed, debts, interest and all collections costs.
5.1 Customer Negligence: B & L Formal Wear, LLC will not be responsible for any customer
negligence in any way or form. This includes the customer’s failure to read and or
understand any of our instructions, typos, store policies, store terms, ad descriptions or any
other. You agree to not holding B & L Formal Wear, LLC liable in any way or form for your
negligence by using and or accessing any of B & L Formal Wear, LLC's website's, systems,
products or any other in any way or form. If you do not agree to our terms please leave now.
5.2 Customer Ordering Errors: B & L Formal Wear, LLC will not be responsible for any
customer ordering errors; this will include any & all ordering information, compatibility issues,
etc. B & L Formal Wear, LLC emails confirmations upon ordering, and the Customer is
responsible for reviewing the confirmation for accuracy. If you notice any errors, you must
notify us immediately for appropriate rectification before the order is shipped.
5.3 Attempts to Scam or Defraud Us: If you attempt to scam or defraud us in any way, you will
be prosecuted to the fullest extent of the law as well as face possible civil court actions.
Federal laws will also be applied to any criminal attempts or actions.
6.1 Jurisdiction and Venue: You agree that any legal action brought against B & L Formal
Wear, LLC shall be governed by the laws of the State of North Carolina without regard to its
conflict of law principles. You agree that the sole jurisdiction and venue for any litigation (for
purposes of any suit, charges, action or any & all other proceedings arising out of this sale /
terms agreement) arising from your use of, or orders, or other made on the B & L Formal
Wear, LLC sites shall be an appropriate federal or state court located in Lincoln County,
North Carolina.
6.2 Caveat: B & L Formal Wear, LLC will in good faith make absolute sure that all the
information on our web site(s) are accurate, however, B & L Formal Wear, LLC will not be
responsible for any typographical errors or technical specification in-accuracies. All the
customers and buyers should exercise due diligence when purchasing any products, whether
online or offline.
6.3 Legal Disclaimer Statement: B & L Formal Wear, LLC will do the best in providing the
best website shopping experience to all customers. B & L Formal Wear, LLC will provide the
most accurate content information on all the products shown on our web site (s), including
but not limited to: ad or product specifications, policies, pricing, and visual displays in 3D or
standard. The rules and policies, pricing, and product in-stock availability are subject to
change without notice and B & L Formal Wear, LLC reserves the absolute right to limit
quantities that can be purchased by the customers. All the prices displayed on this website
are subject to final approval at the time of order fulfillment. All the photo images are shown
for edification and representational purposes only. In the event that B & L Formal Wear, LLC
is unable to provide an actual image of a particular product, B & L Formal Wear, LLC
reserves the right to substitute a similar picture or image of that product. All the product(s)
specification will be based upon the information provided by the manufacturers and B & L
Formal Wear, LLC may or may not modify or change any of the manufacturer's specification.
6.4 Disclaimer This site offers no warranty, no guarantee for the products on our web pages.
These items/products/services are offered on behalf of the manufacturer(s) or others, and
this website is not responsible for their compatibility, fit, performance, quality or lack thereof.
This site relies on the information provided by the manufacturer, publisher or other with
regard to these items. You indemnify us for claims caused by you. Without limiting the
foregoing, everything on the site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON
INFRINGEMENT. This Agreement is governed by the laws of the State of North Carolina,
without regard to principles of conflict of laws. To the extent you have in any manner violated
or threatened to violate B & L Formal Wear, LLC and/or its employees, affiliates, intellectual
property rights, others, B & L Formal Wear, LLC and/or its affiliates/others may seek
injunctive or other appropriate relief in any state in the State of North Carolina or Federal
court, and you consent to exclusive jurisdiction and venue in such courts.
B & L Formal Wear, LLC shall have the right at any time to change or discontinue any aspect
or feature of B & L Formal Wear, LLC web sites, including, but not limited to, content, product
information, service, products, hours of availability, equipment needed for access or use or
any other.
6.5 Info & Accuracy: In many instances, the content available through B & L Formal Wear,
LLC represents the opinions and judgments of the respective information provider, User, or
other user not under contract with B & L Formal Wear, LLC. B & L Formal Wear, LLC neither
endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement
made on B & L Formal Wear, LLC by anyone other than authorized B & L Formal Wear, LLC
employee spokespersons while acting in their official capacities. Customers will agree that we
are not liable for mismatched product pictures or mistakes in product information.
7.1 INDEMNIFICATION
User agrees to defend, indemnify and hold harmless B & L Formal Wear, LLC, its affiliates
and their respective directors, officers, employees and agents from and against all claims,
any negligence and expenses, including attorneys' fees, arising out of the use of B & L
Formal Wear, LLC websites, links, information, products or any other, including by User or
User's Account. You agree to defend, indemnify and hold B & L Formal Wear, LLC and it's
employee's harmless from and against any and all claims, damages, costs, expenses,
including attorneys' fees, arising from services or products purchased or related to your use
of our Sites including Hacking, Infiltration, server failure or hacking, system failure, system
faults or any other name of the website(s), database(s), system(s) or any other or other not
listed here.
7.2 RETURNS & DEFECTIVES POLICY
If you have a defective item you may be eligible to return it to us for either a refund or
exchange within the stated time period below: The decision on whether an item is defective is
by us.
7.3 Please note all closeout, sale items, discounted items, discontinued products can not be
returned and all sales are final and non-refundable.
Unless otherwise noted, all products sales are final, defects, warranty and support is
provided by the manufacturer's warranty if applicable.
Missing or incorrect products must be reported to us within 48 hours of receipt.
Proof of Purchase for the returns & all other requests required, that is your actual "emailed
paid & shipped" invoice with the tracking number only! Order Confirmations or credit card
statements are not acceptable. Exact name match for order required. Burden of proof is on
the customer with the above info only.
There will be no warranties, credits, no refunds or returns from minors, this includes use of
products or even if ordered by an adult.
False, untruthful or any type misleading information, ordering information or any other type
of untruthful statements will be considered fraud, will void all warranties, void any type of
credit(s), void any refunds and all other request as well as leave you liable for your actions.
7.4 No returns will be accepted without a return authorization number (RA #) from us.
Important: If you have received a wrong or damaged item, you must call 704-735-0555 within
2 business days of delivery to obtain a return authorization number. Returns must be sent
and delivered to B & L Formal Wear, LLC before 7 days after delivery of item to customer in
order to determine whether a return or exchange will be permitted. All returns must have the
RA# clearly printed on the outside of the package, Attn: Returns Department. Our Returns
Dept must receive all products within 7 days of RA# issuance, all packages must have a
"Tracking Number" (no signature) as valid proof (no other means or receipts are accepted).
7.5 Returned Merchandise Inspection: All returned merchandise will be inspected to insure
that the above-mentioned requirements are met and are defective, damaged or incorrect.
Any merchandise that is received with missing parts or is damaged and or not in a re-sellable
condition, is subject to a minimum 25% re-stocking fee, refusal charge, or may be discarded
or sent back to the customer at their expense.
7.6 Shipping and handling charges are non-refundable on all occasions. The customer is
responsible for return merchandise insurance and shipping charges for all occasions. This
includes all products or defective merchandise.
7.7 We reserve the right to refuse a return on any product that does not meet the above
requirements or for any other reason.
7.8 Proof of Purchase Required: The actual Packing Slip or copy thereof is required by the
customer for any and all returns, defects, warranties and all other situations. This is the only
acceptable Proof of Purchase we will accept.
SHIPPING TERMS
8.1 Shipping & Signatures: Please note we may require a "Signature Method" for shipping
per our policy on certain orders or at our discretion that may possibly incur you additional
service/shipping/handling cost to you without notice. Deliveries may require signature per
your request or ours. We are neither responsible for the failure of the carrier to demand this.
8.2 No Package Signed by Another Person: If you had requested a signature and some one
other than you signed for your package and you do not have your package. You must call
the shipping carrier & the Police (a written police report must be filed)!
8.3 Shipping Charges: Charges are not refundable or creditable on any occasions, including;
all refused, unclaimed, not home, moved, address changes, undeliverable shipments,
defects, credits, exchanges or any other reason or no reason. No exceptions. Adjustments in
shipping & Handling costs may be adjusted when your order is packed and shipped or on
other incidents, including redirecting package(s) to another location, you authorize us to
charge your credit card as needed if required at anytime.
8.4 Shipper is Liable, Not B & L Formal Wear, LLC You agree that B & L Formal Wear, LLC
is not responsible for any shipper or carriers actions or lack of actions, package damages,
no package delivered, package / order / package never received or any other in any matter.
This will include any delivery matter, including not getting the recipients signature, proper
signature, mistaken recipient or getting another’s signature, mis-shipments, wrong address
and not the actual customers signature. B & L Formal Wear, LLC will not be liable for any
action by the shipper, company or carrier. By ordering from us this is a legal agreement.
Violators of Re-Directing Packages will not be refunded or credited back for any monies or
other and will pay for any re-direct charges or other incurred charges.
Once we secure a tracking or delivery confirmation number showing that the order was
labeled, shipped and has left our premises, any and all liability and responsibility is on the
shipper, not us. Please contact the shipper for any loss, damage, non-receipt of goods or
any other delivery problem. If you did not receive your package and there is a delivery
confirmation number showing delivered, you must call the shipping carrier & the Police to
report it as "stolen". If you had requested a signature, some one signed for your package
and you do not have your package, call the shipping carrier & the Police!
8.5 Customer Must make Their Own Arrangements for Receiving their Order: Customers are
responsible for facilitating proper delivery by the shipping carrier / company, failure to secure
delivery on your end is your responsibility and you agree not to hold us liable for it or stop
payment in any form or way.
8.6 Shipping Charges: Any upgrading of shipping methods is based on the weight of the
package, and is determined upon packing the box. We cannot determine the actual weight
of your order until it is packed. Note: When you choose an upgraded shipping method ie:
Next Day Air, this does not mean that you will receive the package the next day after placing
the order. While sometimes this may be the case, the shipping method only determines how
soon the package will be delivered after it is shipped from our facility. By submitting an order
you agree to these terms & conditions of sale and further authorize use to add additional
charges to your credit card if needed.
8.7 Wrong Delivery by USPS US Postal Office Carrier: We are not responsible if the carrier
delivers your order to the wrong address after we shipped it to the correct billing address as
indicated on your order form. Your only recourse of action is to contact your local post
master and demand compensation due to the negligence of the U.S. Postal personnel. If you
did not insure your order and it is lost, please contact us first for package information if you
can't look it up (it is available online to you via live order status link). You will then need to
speak with your local Post Master. The carrier will be responsible for issuing a refund to you
for your lost order. Please do not contact us for a refund. Our obligation / responsibility were
met when we shipped your order. If you do not insure your order and damage occurs or your
order was never received we are NOT responsible! Please Note: If you selected a USPS Post
Office Shipping Method you selected this method at your own risk as listed at check out, B &
L Formal Wear, LLC will Not Be Liable for any USPS Postal Office Shipping methods
problems, issues or any other.
8.8 If your order comes shipped back to us as; Refused, Moved, Un-Claimed, Undeliverable,
Non-Deliverable Address's / Shipments or any other reason:
Refused, non-deliverable, unclaimed and all other unauthorized returned packages may be
discarded and you will not be refunded or credited back for any monies. Please remember if
you ordered it, it is your duty to read and follow any instructions and make yourself available
to receive your package. We provide tracking numbers & delivery confirmation numbers to
you via emailed invoice, and even if you lose that, you can call to check your status & any
other delivery information via telephone.
9.0 B & L Formal Wear, LLC CONTACT: If you have any problem, you fully agree to contact
us via our proper contact methods / forms, email and telephone number and to make actual
contact. You agree to go through us for any and all problems not go to others with your
problems without our prior written authorization from us.
10.1 CREDIT CARD FRAUD or Any Other Type of Fraud, On or Off-Line is Criminal & Must
Be Reported
If your card was used illegally and an order was placed with us, you must contact us, the
credit card company and your local police to file a report immediately. Anyone who uses a
credit card account without authorization, or who disputes a charge for products or
merchandise for which they have placed an order and took delivery, is committing credit card
fraud, a felony, and will be prosecuted to the fullest extent of the law. We take credit card
fraud and all other types of fraud seriously and may report, seek actions, seek penalties and
fines, investigate and prosecute any persons who are involved in such activity. All fraud
orders or attempts may be reported to the FBI, FTC, and local law enforcement authorities
for investigation / prosecution and other. Our privacy policy or other policies may be null &
void for all criminal or non-criminal acts or attempts and all information shared with the
authorities.
B & L Formal Wear, LLC. All rights reserved. Design, layout and content are copyrighted.
Trademarks, Logos, Images, Text, Information, Layout, Our Text, Our Text Style & Format,
Set Up & all other are the property of their respective owners and may not be copied or
duplicated. No part of the contents of this website may be reproduced or transmitted in any
form or by any means without the written permission of the owner. Any infringement upon our
copyrighted material or intellectual property will be prosecuted in both civil and criminal court
to the fullest extent of the law.
Store Policy & Terms - Legal & Binding Sales Terms & Buyer Agreement
The use of websites owned and operated by B & L Formal Wear, LLC (dba Haoling
Creations or NC Prom Bridal, herein after referred to as “we” or “us”) are governed by the
policies, terms and conditions set forth below. You the customer are referred to herein as
“you”, “user”, or “the customer”. Your use of this site, viewing, or any other B & L Formal
Wear, LLC web sites, placement of order, subscription to any of our sources or any other
indicates your acceptance of all of our stores sales terms, policies, terms and conditions. By
ordering, purchasing or other from us you expressly agree to the Conditions, Policies, Sales
Terms and Other Agreements as set forth on this page and other pages. Therefore, please
check these terms and conditions carefully each time you place an order with, or accept
delivery of any goods from B & L Formal Wear, LLC. This is a Legal & Binding Sales
Agreement for our Web Sites. If you have any questions or reservations about this
agreement, please resolve them before ordering, for by ordering, you agree to forego any
such questions or reservations.
The following Terms of Use ("Terms"), Sales Terms, Policies, Agreements, Use and other
may be updated or revised by B & L Formal Wear, LLC from time to time. B & L Formal
Wear, LLC may not provide notice of materially significant changes or other changes to the
Sales Terms, Return Policies, Agreements or other on any of its web site(s). Should you
object to any sales term, sales policy, agreements or any other condition of these Sales
Terms, Return Policies, & or any other Conditions, any policies, or any subsequent
modifications thereto or become dissatisfied with B & L Formal Wear, LLC in any way or form,
your only recourse is to immediately discontinue use of B & L Formal Wear, LLC. You still
agree to be held personally liable, responsible and accountable for any monies owed, debts,
interest and all collection costs.
1.1 Payment
Payment by verified US Credit Cards with matching addresses verification through our
authorization center (USA Sales Only). Card Holders Billing Addresses are verified via secure
online merchant gateway. Please note that checking the card holders billing address is one
of the only ways to check for fraud! Not providing the proper billing address will suspend
processing of your order. To avoid delay, please check your billing address. If you do not
know where you receive your credit card statements please call the phone number on the
back of your credit card. You will have to order with a credit card that provides actual
address verification (AVS). Due to the high rate of on line fraud, No Virtual Credit Cards, and
No International Credit Cards will be accepted. No Exceptions. We use the latest secure
online verification process and do not call banks due to the extended wait time.
1.2 Fraud Policy: Credit Card Payment methods; All the Information you provide must match
the valid credit card account records as provided by the issuing bank. You must be the
actual listed holder, provide full name, full address and the phone number actually listed with
the bank. Providing false information constitutes fraud and will not be tolerated and you will
not be refunded on any occasion for any matter. Fraudulent behavior will be aggressively
prosecuted by us & authorities to the fullest extent of the law.
2.1 YOU AND YOUR CREDIT CARD:
All orders are processed in the order they are received based on the correct information
provided and our ability to verify the information with the issuing bank. It is the sole
responsibility of the customer to provide B & L Formal Wear, LLC with accurate ordering
information. Please verify with your bank prior to placing your order that you have sufficient
available credit and that all information provided is true and correct. When your credit or
debit card order is declined (for any reason) this delays processing orders with proper credit
and order information. Please keep in mind that a considerable amount of time has already
been spent to verify, process, and package your order.
2.2 Secure Online Checkout: Please follow the easy checkout instructions on the checkout
pages. We are not responsible for any customer checkout errors.
2.3 Please know what you are ordering. If you do not know what you are buying please
contact us first for help or information. We do not offer a "try it and return it" policy. We will
exchange a clothing item if it is the wrong size and the returned item is in fully resellable
condition as new. Please note all products, especially sale items, discounted items or
discontinued products can not be returned, exchanged or replaced, and all sales are final.
When you place an order with us, orders are processed in real time and you cannot cancel
the order.
2.4 Changes to Orders Changes or cancellations or orders must be made before an item is
shipped. Once an order is shipped, you the customer are responsible for shipping costs.
Do not open the box and refuse receipt if possible to protect your rights for exchange. Be
sure to watch the quantity of your items.
2.5 Order Verification: Please Note: We will, on some orders, ask you to fax and or e-mail a
front & back copy of your credit card, valid ID, and signed copy of your order confirmation.
We will examine the documents and information to determine validity. Failure to comply will
void your order.
2.6 Order acknowledgment/email confirmation is not a contract and does not constitute an
acceptance of your order, but only a record of your offer to purchase a particular item at a
particular price. After you place an order, B & L Formal Wear, LLC may be obliged to limit
your order. By placing your order, you agree to accept all terms and conditions set forth
anywhere on this site, including B & L Formal Wear, LLC terms and conditions of sale.
B & L Formal Wear, LLC reserves the right to accept, refuse, or limit your order for any
reason, including, but not limited to, credit review, the unavailability of a product or errors in
the prices and product descriptions posted on our web site(s). In such case, we will contact
you and you have the option to cancel the order without any cost to you.
2.7 Sales Tax: North Carolina Residents: As required by the state Law, 6.75% sales tax will
be added to your order if you live in North Carolina. You are responsible for reporting and
paying appropriate sales tax in your state.
2.8 Product Availability: Many products are in stock. Some orders that are shipped from the
manufacturers across the country may require longer for the item to ship. We may also ship
the orders with multiple items from different locations, so it is possible you will get the items
on different days and in more than 1 package. Please allow more time for all personalized
items as they need to be special ordered, created and shipped, and can take extra time.
When these orders are split to reach you in time for your event, you will be charged
appropriate shipping charges for each shipment.
3.1 Contacting Us: Contacting us by email or telephone is the most reliable way of contact.
You can reach us at 1-704-735-0555 during our office hours which are 9:00am to 5:00pm
Eastern Time from Tuesday to Friday, and 9:00 am to 1:00pm Eastern Time on Saturday.
Please have your order number available to expedite the process.
3.2 Contacting You: We use email and telephone as our primary source to contact
customers, we email all order confirmations, invoices, shipping and tracking information to
the customer. Please note that it is important you give us the proper phone number, email
address information, have us on an approved email sender list (or "white list") to receive
emails, use virus protection, have room in your email box to receive new emails ( be sure to
check your SPAM Box or Bulk Box too!). Please be sure to type in your phone number
correctly. We cannot be responsible for your errors or mistakes. If we try to contact you
multiple times and cannot reach you because the phone number or email address you gave
us is incorrect, we are not responsible for getting the items to you by the required date. We
will only contact you if there is a question about a particular item, or a concern about the
timeline.
SALES TERMS / AGREEMENT / CONDITIONS OF USE FOR OUR WEBSITES & ORDERING
AGREEMENTS
4.1 You and B & L Formal Wear, LLC agree that the following terms and conditions are the
exclusive terms governing the sales transaction between Customer and B & L Formal Wear,
LLC. Any attempt to alter, supplement, modify or amend these terms and conditions by the
Customer will be considered a material alteration of this agreement (breach of contract) and,
therefore, are null and void. In addition, these terms and conditions are subject to change at
any time, without prior written notice. Therefore, please check these terms and conditions
carefully each time you place an order with or accept delivery of any goods from any website
that is operated by B & L Formal Wear, LLC.
Any person(s) that does order or purchase any items from any of B & L Formal Wear, LLC
web site(s) or by fax, verbally or telephone agrees to the stores policies, conditions, terms of
sale & other as set forth on our web pages. All sales are final unless stated otherwise. Buyer
agrees and understands that he/she is entering in to a legally binding sale.
You agree you will not use our name B & L Formal Wear, LLC or any of its names, web sites
names or any others associated name for any and all use. This includes forums, bulletin
boards, papers and all other places. Use of our name may subject you to legal actions.
By submitting any order to B & L Formal Wear, LLC (or using any of its web sites), you
acknowledge that you are the authorized credit card holder, have read & understand our
sales terms & policies and agree to be bound by these conditions of sale. You agree that all
information you provide to B & L Formal Wear, LLC will be accurate complete, truthful and
current.. Violators may be subject to legal actions, collections, attorneys and or other for non-
payment issues, or any other matters.
B & L Formal Wear, LLC is not responsible for any damage done to the product(s) after
leaving our warehouse. We put all items through an inspection process before packaging,
and comply with standard packing techniques to insure a safe delivery. Sometimes,
packages are damaged in the shipment, and are the responsibility of the delivery service.
Any and all disputes regarding damaged items should be expressed to B & L Formal Wear,
LLC immediately upon delivery. If a Customer has disposed of the original packaging of the
item(s) B & L Formal Wear, LLC will not be able to file a complaint with the delivery service.
While as shipping contractor, we will initiate a claim with the shipping company, you are
encouraged to follow up with the shipping company. We will not issue refunds or exchanges
on pending or rejected shipping damage claims.
B & L Formal Wear, LLC will not be held liable for any lost or stolen items when the customer
has chosen a no signature ship method. All insured shipments are insured through the
shipping carrier, you must contact them for any claim. There will be no shipping or order
refunds on any order. B & L Formal Wear, LLC is not responsible for any shipment time or
delay. You agree that any shipping problems including but not limited to; non-delivery,
delays, late delivery, wrong delivery, unclaimed, error and all other delivery issues will be the
liability of the shipping carrier and not B & L Formal Wear, LLC. You further agree you will
not attempt to stop payment to B & L Formal Wear, LLC because of any shipping problem,
incident, delay, non-delivery or any other delivery issue.
We use a secure server with the highest level of security for all transactions for your security.
We are not liable for any secure server errors, hacking or any other computer security fault
event that may occur.
Non-Payment, Reversal of Charge Backs, Credit Card Charge Backs, disputes or other
reverse or no payment method may be Treated as Fraud, Reported to Authorities and may
be sent to a Collections, Attorneys and Credit Bureau's. You will also be liable for all incurred
costs involved with collecting any payments or balances due.
4.2 Inaccuracy Disclaimer
From time to time there may be ads pictures, images, prices, pricing or other information on
B & L Formal Wear, LLC web sites that may contain typographical errors, inaccuracies, or
omissions that may relate to product descriptions, compatibility, pricing, availability or other.
We reserve the right to correct any errors, inaccuracies or omissions and to change or
update information on the websites at any time without prior notice (including after you have
submitted your order). We do our best to keep product information accurate, correct &
updated, and will not be held responsible for errors, losses or any other issues regarding our
website's services or products. If such a correction involves an item you ordered, you have
the right to cancel the order or return the item within three days or your receipt of said item,
providing it is in fully retail resalable condition as new.
4.3 Pricing
Pricing is subject to change at any given time without prior notice and you agree to this.
There is no price guarantee, no price matching, pricing may change daily due to the market
and deals we may or may not receive. Although we do our best to maintain accurate pricing,
we withhold the right to change pricing at any time without notice and will not be held
responsible for errors or compatibility regarding our web sites. We are not responsible for
pricing errors or errors in product descriptions. All prices quoted at checkout may be
exclusive of taxes, shipping and handling charges or other additional charges. Prices and
product availabilities are subject to change without notice. Specials and promotions may be
limited to stock on hand. We are not responsible for typographical errors on pricing
information. B & L Formal Wear, LLC reserves the right to refuse or cancel any order placed
on incorrectly priced products. Pricing and specials are constantly changing and we reserve
the right to cancel sales or your order if a pricing error or non-updated price increase was
discovered. Although we do our best to maintain accurate pricing, we withhold the right to
change pricing at any time without notice and will not be held responsible for errors or
compatibility regarding our web sites. You must agree with our terms when you order.
4.4 Possibility Of Additional Credit Card Charges
If necessary, The Customer / Buyer authorizes B & L Formal Wear, LLC to add additional
charges or new charges to their credit card to process your order or to collect unpaid debts,
interest, collection costs, attorneys fee's or any other reason such as: 25% Restocking fee
on exchanges, additional charges for refusals, additional charges for non-deliverable for any
reason, additional charges for upgrading the shipping method.
4.5 Cancellation or Refusal of Placed Orders.
Cancellation of orders may be charged a $10.00 office handling fee only if caught & at our
discretion before being processed and shipping/handling fee will not be refunded (additional
return shipping fee's may be applied for returns, refusals or other reasons). There is no
guarantee that we can cancel your order because they are processed in real time and are
often processed within an hour of placing the order. Authorizations from us are required for
all cancellations. This is due to the amount of work involved and a fee(s) charged by the
merchant gateway, credit card Company’s & others. If you fail to obtain a return authorization
by speaking directly to one of our customer service representatives, you are responsible for
any and all fees incurred.
4.6 All Refused, Unclaimed, Re-directed, non-deliverable orders for any reason or no reason
and all other unauthorized returned packages, unclaimed, return to sender may incur
relevant handling fees. No Refunds or exchanges, especially for custom ordered items,
policy includes a refusal of any order, cancellation of order, unclaimed, non-deliverable, re-
directed, any type of non-acceptance of delivery, not home to accept delivery, moved
address, package shipped back to us or any other reason not listed, for any order that has
been placed. You will not be refunded or credited back in any manner. Please try to avoid
this issue by being prepared to accept delivery of the order you placed or not changing your
mind after you ordered, this is your responsibility. By submitting your order you are entering
a legal and binding agreement to a sale by our terms.
4.7 Taxes / Customs Charges: Unless otherwise applicable, we sell only to dwellings within
the U.S. and Canada. All Canadian customers are responsible for any shipping, tax or
customs fees that might be applicable. By placing an order with B & L Formal Wear, LLC,
you agree to these terms. Any packages that are refused due to the inability to pay
customs/duty fees will not be reshipped or refunded.
4.8 Links: Certain hyperlinks on our websites may take you to another website; we are not
liable for their content or any other issue. All Trademarks belong to their respective owners.
Links to other sites do not necessarily imply any endorsement or affiliation between this Site
and the link targets. Please use them as you do on any unknown hyperlink.
4.8 Termination
This Agreement is effective unless and until terminated by B & L Formal Wear, LLC. You
may terminate this Agreement at any time by breaching this agreement and being held liable
for such actions. B & L Formal Wear, LLC also may terminate this Agreement at any time and
may do so immediately without notice, and accordingly deny you access to the Site(s), if in B
& L Formal Wear, LLC's sole discretion you fail to comply with any term or provision of this
Agreement. Upon any termination of this Agreement by either you or B & L Formal Wear,
LLC, you will reverse any charge backs or disputes ASAP, make full payment to us, return
products as only authorized. If you terminate this agreement you may be in breach of
contract and may be liable as such. You still agree to be held personally liable & responsible
and accountable for any monies owed, debts, interest and all collections costs.
5.1 Customer Negligence: B & L Formal Wear, LLC will not be responsible for any customer
negligence in any way or form. This includes the customer’s failure to read and or
understand any of our instructions, typos, store policies, store terms, ad descriptions or any
other. You agree to not holding B & L Formal Wear, LLC liable in any way or form for your
negligence by using and or accessing any of B & L Formal Wear, LLC's website's, systems,
products or any other in any way or form. If you do not agree to our terms please leave now.
5.2 Customer Ordering Errors: B & L Formal Wear, LLC will not be responsible for any
customer ordering errors; this will include any & all ordering information, compatibility issues,
etc. B & L Formal Wear, LLC emails confirmations upon ordering, and the Customer is
responsible for reviewing the confirmation for accuracy. If you notice any errors, you must
notify us immediately for appropriate rectification before the order is shipped.
5.3 Attempts to Scam or Defraud Us: If you attempt to scam or defraud us in any way, you will
be prosecuted to the fullest extent of the law as well as face possible civil court actions.
Federal laws will also be applied to any criminal attempts or actions.
6.1 Jurisdiction and Venue: You agree that any legal action brought against B & L Formal
Wear, LLC shall be governed by the laws of the State of North Carolina without regard to its
conflict of law principles. You agree that the sole jurisdiction and venue for any litigation (for
purposes of any suit, charges, action or any & all other proceedings arising out of this sale /
terms agreement) arising from your use of, or orders, or other made on the B & L Formal
Wear, LLC sites shall be an appropriate federal or state court located in Lincoln County,
North Carolina.
6.2 Caveat: B & L Formal Wear, LLC will in good faith make absolute sure that all the
information on our web site(s) are accurate, however, B & L Formal Wear, LLC will not be
responsible for any typographical errors or technical specification in-accuracies. All the
customers and buyers should exercise due diligence when purchasing any products, whether
online or offline.
6.3 Legal Disclaimer Statement: B & L Formal Wear, LLC will do the best in providing the
best website shopping experience to all customers. B & L Formal Wear, LLC will provide the
most accurate content information on all the products shown on our web site (s), including
but not limited to: ad or product specifications, policies, pricing, and visual displays in 3D or
standard. The rules and policies, pricing, and product in-stock availability are subject to
change without notice and B & L Formal Wear, LLC reserves the absolute right to limit
quantities that can be purchased by the customers. All the prices displayed on this website
are subject to final approval at the time of order fulfillment. All the photo images are shown
for edification and representational purposes only. In the event that B & L Formal Wear, LLC
is unable to provide an actual image of a particular product, B & L Formal Wear, LLC
reserves the right to substitute a similar picture or image of that product. All the product(s)
specification will be based upon the information provided by the manufacturers and B & L
Formal Wear, LLC may or may not modify or change any of the manufacturer's specification.
6.4 Disclaimer This site offers no warranty, no guarantee for the products on our web pages.
These items/products/services are offered on behalf of the manufacturer(s) or others, and
this website is not responsible for their compatibility, fit, performance, quality or lack thereof.
This site relies on the information provided by the manufacturer, publisher or other with
regard to these items. You indemnify us for claims caused by you. Without limiting the
foregoing, everything on the site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON
INFRINGEMENT. This Agreement is governed by the laws of the State of North Carolina,
without regard to principles of conflict of laws. To the extent you have in any manner violated
or threatened to violate B & L Formal Wear, LLC and/or its employees, affiliates, intellectual
property rights, others, B & L Formal Wear, LLC and/or its affiliates/others may seek
injunctive or other appropriate relief in any state in the State of North Carolina or Federal
court, and you consent to exclusive jurisdiction and venue in such courts.
B & L Formal Wear, LLC shall have the right at any time to change or discontinue any aspect
or feature of B & L Formal Wear, LLC web sites, including, but not limited to, content, product
information, service, products, hours of availability, equipment needed for access or use or
any other.
6.5 Info & Accuracy: In many instances, the content available through B & L Formal Wear,
LLC represents the opinions and judgments of the respective information provider, User, or
other user not under contract with B & L Formal Wear, LLC. B & L Formal Wear, LLC neither
endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement
made on B & L Formal Wear, LLC by anyone other than authorized B & L Formal Wear, LLC
employee spokespersons while acting in their official capacities. Customers will agree that we
are not liable for mismatched product pictures or mistakes in product information.
7.1 INDEMNIFICATION
User agrees to defend, indemnify and hold harmless B & L Formal Wear, LLC, its affiliates
and their respective directors, officers, employees and agents from and against all claims,
any negligence and expenses, including attorneys' fees, arising out of the use of B & L
Formal Wear, LLC websites, links, information, products or any other, including by User or
User's Account. You agree to defend, indemnify and hold B & L Formal Wear, LLC and it's
employee's harmless from and against any and all claims, damages, costs, expenses,
including attorneys' fees, arising from services or products purchased or related to your use
of our Sites including Hacking, Infiltration, server failure or hacking, system failure, system
faults or any other name of the website(s), database(s), system(s) or any other or other not
listed here.
7.2 RETURNS & DEFECTIVES POLICY
If you have a defective item you may be eligible to return it to us for either a refund or
exchange within the stated time period below: The decision on whether an item is defective is
by us.
7.3 Please note all closeout, sale items, discounted items, discontinued products can not be
returned and all sales are final and non-refundable.
Unless otherwise noted, all products sales are final, defects, warranty and support is
provided by the manufacturer's warranty if applicable.
Missing or incorrect products must be reported to us within 48 hours of receipt.
Proof of Purchase for the returns & all other requests required, that is your actual "emailed
paid & shipped" invoice with the tracking number only! Order Confirmations or credit card
statements are not acceptable. Exact name match for order required. Burden of proof is on
the customer with the above info only.
There will be no warranties, credits, no refunds or returns from minors, this includes use of
products or even if ordered by an adult.
False, untruthful or any type misleading information, ordering information or any other type
of untruthful statements will be considered fraud, will void all warranties, void any type of
credit(s), void any refunds and all other request as well as leave you liable for your actions.
7.4 No returns will be accepted without a return authorization number (RA #) from us.
Important: If you have received a wrong or damaged item, you must call 704-735-0555 within
2 business days of delivery to obtain a return authorization number. Returns must be sent
and delivered to B & L Formal Wear, LLC before 7 days after delivery of item to customer in
order to determine whether a return or exchange will be permitted. All returns must have the
RA# clearly printed on the outside of the package, Attn: Returns Department. Our Returns
Dept must receive all products within 7 days of RA# issuance, all packages must have a
"Tracking Number" (no signature) as valid proof (no other means or receipts are accepted).
7.5 Returned Merchandise Inspection: All returned merchandise will be inspected to insure
that the above-mentioned requirements are met and are defective, damaged or incorrect.
Any merchandise that is received with missing parts or is damaged and or not in a re-sellable
condition, is subject to a minimum 25% re-stocking fee, refusal charge, or may be discarded
or sent back to the customer at their expense.
7.6 Shipping and handling charges are non-refundable on all occasions. The customer is
responsible for return merchandise insurance and shipping charges for all occasions. This
includes all products or defective merchandise.
7.7 We reserve the right to refuse a return on any product that does not meet the above
requirements or for any other reason.
7.8 Proof of Purchase Required: The actual Packing Slip or copy thereof is required by the
customer for any and all returns, defects, warranties and all other situations. This is the only
acceptable Proof of Purchase we will accept.
SHIPPING TERMS
8.1 Shipping & Signatures: Please note we may require a "Signature Method" for shipping
per our policy on certain orders or at our discretion that may possibly incur you additional
service/shipping/handling cost to you without notice. Deliveries may require signature per
your request or ours. We are neither responsible for the failure of the carrier to demand this.
8.2 No Package Signed by Another Person: If you had requested a signature and some one
other than you signed for your package and you do not have your package. You must call
the shipping carrier & the Police (a written police report must be filed)!
8.3 Shipping Charges: Charges are not refundable or creditable on any occasions, including;
all refused, unclaimed, not home, moved, address changes, undeliverable shipments,
defects, credits, exchanges or any other reason or no reason. No exceptions. Adjustments in
shipping & Handling costs may be adjusted when your order is packed and shipped or on
other incidents, including redirecting package(s) to another location, you authorize us to
charge your credit card as needed if required at anytime.
8.4 Shipper is Liable, Not B & L Formal Wear, LLC You agree that B & L Formal Wear, LLC
is not responsible for any shipper or carriers actions or lack of actions, package damages,
no package delivered, package / order / package never received or any other in any matter.
This will include any delivery matter, including not getting the recipients signature, proper
signature, mistaken recipient or getting another’s signature, mis-shipments, wrong address
and not the actual customers signature. B & L Formal Wear, LLC will not be liable for any
action by the shipper, company or carrier. By ordering from us this is a legal agreement.
Violators of Re-Directing Packages will not be refunded or credited back for any monies or
other and will pay for any re-direct charges or other incurred charges.
Once we secure a tracking or delivery confirmation number showing that the order was
labeled, shipped and has left our premises, any and all liability and responsibility is on the
shipper, not us. Please contact the shipper for any loss, damage, non-receipt of goods or
any other delivery problem. If you did not receive your package and there is a delivery
confirmation number showing delivered, you must call the shipping carrier & the Police to
report it as "stolen". If you had requested a signature, some one signed for your package
and you do not have your package, call the shipping carrier & the Police!
8.5 Customer Must make Their Own Arrangements for Receiving their Order: Customers are
responsible for facilitating proper delivery by the shipping carrier / company, failure to secure
delivery on your end is your responsibility and you agree not to hold us liable for it or stop
payment in any form or way.
8.6 Shipping Charges: Any upgrading of shipping methods is based on the weight of the
package, and is determined upon packing the box. We cannot determine the actual weight
of your order until it is packed. Note: When you choose an upgraded shipping method ie:
Next Day Air, this does not mean that you will receive the package the next day after placing
the order. While sometimes this may be the case, the shipping method only determines how
soon the package will be delivered after it is shipped from our facility. By submitting an order
you agree to these terms & conditions of sale and further authorize use to add additional
charges to your credit card if needed.
8.7 Wrong Delivery by USPS US Postal Office Carrier: We are not responsible if the carrier
delivers your order to the wrong address after we shipped it to the correct billing address as
indicated on your order form. Your only recourse of action is to contact your local post
master and demand compensation due to the negligence of the U.S. Postal personnel. If you
did not insure your order and it is lost, please contact us first for package information if you
can't look it up (it is available online to you via live order status link). You will then need to
speak with your local Post Master. The carrier will be responsible for issuing a refund to you
for your lost order. Please do not contact us for a refund. Our obligation / responsibility were
met when we shipped your order. If you do not insure your order and damage occurs or your
order was never received we are NOT responsible! Please Note: If you selected a USPS Post
Office Shipping Method you selected this method at your own risk as listed at check out, B &
L Formal Wear, LLC will Not Be Liable for any USPS Postal Office Shipping methods
problems, issues or any other.
8.8 If your order comes shipped back to us as; Refused, Moved, Un-Claimed, Undeliverable,
Non-Deliverable Address's / Shipments or any other reason:
Refused, non-deliverable, unclaimed and all other unauthorized returned packages may be
discarded and you will not be refunded or credited back for any monies. Please remember if
you ordered it, it is your duty to read and follow any instructions and make yourself available
to receive your package. We provide tracking numbers & delivery confirmation numbers to
you via emailed invoice, and even if you lose that, you can call to check your status & any
other delivery information via telephone.
9.0 B & L Formal Wear, LLC CONTACT: If you have any problem, you fully agree to contact
us via our proper contact methods / forms, email and telephone number and to make actual
contact. You agree to go through us for any and all problems not go to others with your
problems without our prior written authorization from us.
10.1 CREDIT CARD FRAUD or Any Other Type of Fraud, On or Off-Line is Criminal & Must
Be Reported
If your card was used illegally and an order was placed with us, you must contact us, the
credit card company and your local police to file a report immediately. Anyone who uses a
credit card account without authorization, or who disputes a charge for products or
merchandise for which they have placed an order and took delivery, is committing credit card
fraud, a felony, and will be prosecuted to the fullest extent of the law. We take credit card
fraud and all other types of fraud seriously and may report, seek actions, seek penalties and
fines, investigate and prosecute any persons who are involved in such activity. All fraud
orders or attempts may be reported to the FBI, FTC, and local law enforcement authorities
for investigation / prosecution and other. Our privacy policy or other policies may be null &
void for all criminal or non-criminal acts or attempts and all information shared with the
authorities.
B & L Formal Wear, LLC. All rights reserved. Design, layout and content are copyrighted.
Trademarks, Logos, Images, Text, Information, Layout, Our Text, Our Text Style & Format,
Set Up & all other are the property of their respective owners and may not be copied or
duplicated. No part of the contents of this website may be reproduced or transmitted in any
form or by any means without the written permission of the owner. Any infringement upon our
copyrighted material or intellectual property will be prosecuted in both civil and criminal court
to the fullest extent of the law.
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| B & L FORMAL WEAR |
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